How to close the gap between AI adoption and measurable impact
AI adoption in supply chain is already well under way, but there’s a critical fissure between reported use and whether AI is delivering trusted, governed, meaningful business outcomes. As AI moves deeper into real-tdime decision-making and autonomous workflows, there’s a growing need for two-way accountability.
AI accountability is becoming the defining factor for success
In newly released independent research, IDC surveyed over 2,000 supply chain professionals and found:
- Only 2.2% of organizations report having no AI-enabled capabilities in operation*
- But only 12.3% of organizations describe themselves as AI leaders
- 52.3% cite trust in AI-driven decisions as a top barrier
Join IDC research director and guest speaker Eric Thompson alongside Kinaxis speaker Justin King, Field CTO, for a forward-looking discussion on how to move beyond simple AI adoption to accountable outcomes that deliver trusted decisions, measurable value, and governed autonomy.
You’ll learn:
- What “accountable AI” means in a modern supply chain context and why it matters
- How leading organizations build AI trust while improving governance and demonstrating measurable ROI
- Why governance needs to catch up to expectations for autonomous decision-making
- How AI is changing supply chain roles (hint: it’s not doom and gloom)
- What it takes to move from adoption to impact
Join us on August 11 at 10 am EST.
*IDC InfoBrief, sponsored by Kinaxis, Making Supply Chain AI Accountable (Doc #US54792026, July 2026)

